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eTextbook Info

Attention CengageBrain.com users:

If you experience issues viewing your eBook or eChapters see below

Software download

In order to view the eTextbook and eChapter content you purchased, you must first download and install the viewer or "unsealer" software.

The viewer software uses a Digital Rights Management (DRM) program to protect copyrighted content in eTextbooks and eChapters. This software prevents book content from being copied, forwarded, shared, or used in an unauthorized manner.

Installing the viewer software is a quick and easy process. Be sure to do this BEFORE you access your digital content for the first time.

Step 1: Install the viewer software

To download the software, simply click the "Install Unsealer" button below.

Install Unsealer

If you need help with the installation process, try the Installation Guide (Windows) or Installation Guide (MAC)   or contact Technical Support: 866-994-2427 or send an email to cengagebrain.techsupport@cengage.com.

Step 2: Perform a system check

To verify that the software installation completed successfully, click the "Check System" button below.

Check System

System requirements for eTextbooks

Windows   Macintosh
Intel/AMD 300 megahertz or higher processor clock speed   Both PowerPC and Intel-based Macs are supported
Microsoft Windows Vista, Windows XP Professional or Home Edition (Service Pack 1 or 2), Windows 2000 (Service Pack 2), Windows XP Tablet PC Edition   Mac OS X 10.3 and higher
128MB of RAM (256MB recommended)   128MB of RAM (256MB recommended)
*Browser Compatibility: Internet Explorer 7, Internet Explorer 8   *Browser: Safari 1.2.2 browser supported for Mac OS X 10.3 or higher
*Adobe Acrobat Reader 7.0-9   *Adobe Reader 9 on Mac OS X 10.4.3 or later
*Adobe Acrobat Reader 7.0.9 supported for Mac OS X 10.3 to 10.4.2


* Note: JavaScript and cookies must be enabled.

If you have any questions about system requirements for viewing eTextbooks, please contact Technical Support at 866-994-2427 or email: cengagebrain.techsupport@cengage.com.




Attention CengageBrain.com users:

As of 01/12/2009, Adobe has issued a new release of their Adobe Reader software, Adobe Reader 9.3. If you experience issues viewing your eBook or eChapters, you will need to follow the instructions below.

Windows XP:

  1. Click on the Start Menu and locate the Control Panel (it may be under Settings). Next click on Add/Remove Programs then locate and remove the Oracle Desktop IRM.
  2. Open My Computer on your Desktop. Go to your C:\ drive (local disk drive).
  3. Go to the Documents and Settings Folder then All Users folder.
  4. Under All Users go into the Shared Documents folder.
  5. Delete the SealedMedia Folder.
  6. Restart your machine.
  7. Go to http://www.cengagebrain.com/market/eBookAccess.html and reinstall the Unsealer.

You should now be able to view your documents.

Windows Vista/7:

  1. Click on Start and locate the Control Panel. Next click on Uninstall Programs then locate and remove the Oracle IRM Desktop (if prompted to restart, choose no or cancel).
  2. Go to Start, Computer, - C:\ drive, Users, Public, Public Documents and delete the SealedMedia folder.
  3. Restart your computer.
  4. Go to http://www.cengagebrain.com/market/eBookAccess.html and reinstall the Unsealer.

You should now be able to view your documents.

Mac:

  1. Uninstall the SealedMedia Folder by dragging it to the Trash.
  2. Go to your HD - Library - Preferences - SealedMedia and within this folder delete the Offline Access folder.
  3. Empty trash can and restart machine.
  4. Go to http://www.cengagebrain.com/market/eBookAccess.html and reinstall the Unsealer.

You should now be able to view your documents.