Support
Thank you for visiting CengageBrain.com for your educational learning.
Self Service
Access our web site for the FASTEST response.
Customer Service
Our dedicated Customer Service group is available to assist you with general customer service inquiries including:
- Assistance registering on or navigating our site.
- Questions about how to access your digital content.
- Questions regarding product, content or pricing.
- Questions regarding the status of your order or rental.
Email: cengagebrain.support@cengage.com
Phone: 866-994-2427
Hours: Monday - Friday, 8:00 a.m. - 6:00 p.m. EST
IMPORTANT: During back-to-school and other busy periods, you might experience extended hold times. We suggest using the self service web site before calling support.
Technical Support
Our dedicated Technical Support group is available to assist you with technical problems including issues related to:
- Website performance.
- Trouble accessing your digital product once it has been purchased.
- eBooks/eChapter access and Unsealer questions.
Email & Chat Support (for fastest response): http://cengage.com/support
Hours: Available 7 days a week, 24 hours a day
