AUTHORS: Leonard/Hilgert - ©2007
A new edition of this text is available here
If you plan on a career in management, you need SUPERVISION: CONCEPTS & PRACTICES OF MANAGEMENT, a study of management principles, theories and practices that includes skill-building applications to prepare you to work as a supervisor. Explore topics like crisis management, exporting of America’s jobs, protected class issues and ethics; and introduces new discussions of appreciative inquiry, quality issues in the marketplace, and improved communication. Cases that ask you to role-play and participate-not just read about concepts--help you remember what you’re learning. Other topics included are Emotional Intelligence and Maturity, Employee Attitudes, Risk in the Workplace, and Poor Bosses.
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