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Quality and Performance Excellence: Management, Organization, and Strategy, 5th Edition

Quality and Performa…,9780324381320
       
  • A new edition of this text is available here

  • AUTHORS: Evans, James R. - ©2008

  • ISBN10: 0-324-38132-8

  • ISBN13: 978-0-324-38132-0

This book has three objectives: To familiarize students with the basic principles and methods associated with total quality and performance excellence; To show students how these principles and methods have been put into effect in a variety of organizations; and To illustrate the relationship between basic principles and the popular theories and models studied in management courses.

Additional versions of this product's ISBNs

  • ISBN10: 0324381328

  • ISBN13: 9780324381320

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