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Supervision: Concepts and Practices of Management, 11th Edition

Supervision: Concept…,9780324590920
       
  • A new edition of this text is available here

  • AUTHORS: Leonard, Edwin C. - ©2010

  • ISBN10: 0-324-59092-X

  • ISBN13: 978-0-324-59092-0

Develop the key supervisory skills that will make the difference in today's rapidly changing business world with the proven management concepts and up-to-the-minute leadership insights found in Leonard/Hilgert's SUPERVISION: CONCEPTS AND PRACTICES OF MANAGEMENT, 11E. This comprehensive, single source for supervision success combines a solid study of traditional management principles and theories with innovative, everyday practices and proven skill-building applications. The latest edition taps into the author's wealth of first-hand business experience as you explore some of today's most pressing business topics, including globalization, managing through economic turbulence, transitional and temporary workers, virtual employees, technology and its effects on supervision, outsourcing and downsizing, diversity, and ethics. You experience, rather than simply read about, today's supervisory challenges as captivating cases as well as new video cases from actual well-known organizations throughout the text place you into the role of supervisor. Exercises and memorable examples help you better understand and refine the interpersonal communication, decision-making, conflict resolution and other supervisory skills most important for your immediate and ongoing career success.

Additional versions of this product's ISBNs

  • ISBN10: 032459092X

  • ISBN13: 9780324590920

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  • Shipping for rentals is offered via UPS Ground for a flat rate of $3.99 and UPS or FedEx express shipping for $9.99.
  • Rentals are eligible for the free 14 day eBook offer which allows you to gain immediate access to the eBook while your rental ships.
  • Refunds are available within 30 days of purchase. They must be in a saleable condition.
  • You can cancel a rental within the first 30 days of your start date.
  • You may extend your rental due date for 15, 30, 60, 90 or 130 days after the first 30 days of your rental but before the due date.
  • You can convert your rental to purchase after the first 30 days but before your rental due date.
  • To return your rental, simply print out the prepaid UPS label provided by CengageBrain and drop off your package to the nearest UPS package drop off location. We recommend dropping off your rental at UPS at least 5 business days before your due date.

Select the radio button next to "Rental" to see rental access lengths and savings amounts.

New book. $3.99 shipping. Ships in 3-5 days. FREE return shipping.

Rental Information

  • Shipping for rentals is offered via UPS Ground for a flat rate of $3.99 and UPS or FedEx express shipping for $9.99.
  • Rentals are eligible for the free 14 day eBook offer which allows you to gain immediate access to the eBook while your rental ships.
  • Refunds are available within 30 days of purchase. They must be in a saleable condition.
  • You can cancel a rental within the first 30 days of your start date.
  • You may extend your rental due date for 15, 30, 60, 90 or 130 days after the first 30 days of your rental but before the due date.
  • You can convert your rental to purchase after the first 30 days but before your rental due date.
  • To return your rental, simply print out the prepaid UPS label provided by CengageBrain and drop off your package to the nearest UPS package drop off location. We recommend dropping off your rental at UPS at least 5 business days before your due date.
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