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Managing for Quality and Performance Excellence, 7th Edition

Print version includes CD-ROM

Managing for Quality…,9780324382273
       
  • A new edition of this text is available here

  • AUTHORS: Evans/Lindsay - ©2008

  • ISBN10: 0-324-38227-8

  • ISBN13: 978-0-324-38227-3

Prepare for success in quality management today with this leading text's focus on the fundamental principles and emphasis on high performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations reflect quality throughout the world as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need, now and throughout your career, to ensure quality management success.

Additional versions of this product's ISBNs

  • ISBN10: 0324382278

  • ISBN13: 9780324382273

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    Table of Contents (and additional FREE Content)
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    eChapter 1: Introduction to Quality
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