Back to Search

Back to Search

Find my Course

Find my Course

Refine your results by:

Main Content for Cengage Brain Search Search Results

Showing 1 - 15 of 15 products matching "Help Desk/Desktop Support"

Choose a page to see results
This section displays the results of a product search including the product image, description and pricing.
Product Image

A Guide to Customer Service Skills for the Service Desk Professional, 4th Edition

  • Knapp, Donna - ©2015
  • ISBN10: 1-285-06358-9
  • ISBN13: 978-1-285-06358-4
  • Print$120.49
  • Rent$56.49
  • eBook$70.49
  • eChaptersea. $10.99
Product Image

A Guide to Computer User Support for Help Desk and Support Specialists, 6th Edition

  • Beisse, Fred - ©2015
  • ISBN10: 1-285-85268-0
  • ISBN13: 978-1-285-85268-3
  • Print$133.99
Product Image

A Guide to Service Desk Concepts, 4th Edition

  • Knapp, Donna - ©2014
  • ISBN10: 1-285-06345-7
  • ISBN13: 978-1-285-06345-4
  • Print$125.99
  • Rent$31.49
  • eBook$62.99
  • eChaptersea. $11.49
Product Image

A Guide to Computer User Support for Help Desk and Support Specialists, 5th Edition

  • Beisse, Fred - ©2013
  • ISBN10: 1-133-18782-X
  • ISBN13: 978-1-133-18782-0
  • Print$125.99
  • Rent$24.99
  • eBook$46.99
  • eChaptersea. $7.49
Product Image

A Guide to Customer Service Skills for the Service Desk Professional, 3rd Edition

  • Knapp, Donna - ©2011
  • ISBN10: 0-538-74853-2
  • ISBN13: 978-0-538-74853-7
  • A new edition of this text is available here

  • Print$113.49
  • Rent$22.49
  • eBook$42.49
  • eChaptersea. $8.49
Product Image

A Guide to Computer User Support for Help Desk and Support Specialists, 4th Edition

  • Beisse, Fred - ©2010
  • ISBN10: 0-495-80649-8
  • ISBN13: 978-0-495-80649-3
  • A new edition of this text is available here

  • eBook$50.99
  • eChaptersea. $7.49
Product Image

A Guide to Service Desk Concepts, 3rd Edition

  • Knapp, Donna - ©2010
  • ISBN10: 0-324-78506-2
  • ISBN13: 978-0-324-78506-7
  • A new edition of this text is available here

  • eBook$51.99
  • eChaptersea. $10.49
Product Image

A Guide to Computer User Support for Help Desk and Support Specialists, Third Edition, 3rd Edition

  • Beisse, Fred - ©2004
  • ISBN10: 0-619-21510-0
  • ISBN13: 978-0-619-21510-1
  • A new edition of this text is available here

  • Print$152.49
  • eBook$56.99
Product Image

A Guide to Help Desk Concepts, Second Edition, 2nd Edition

  • Knapp, Donna - ©2003
  • ISBN10: 0-619-15946-4
  • ISBN13: 978-0-619-15946-7
  • A new edition of this text is available here

FREE eBOOK While your book ships!

FREE SHIPPING On orders over $25!

Choose a page to see results