Page Header

Navigation

Search for Books and Materials

Register a product.

Login/SignUp/My Cart

Main Content for Cengage Brain Product Section

Use Email, Facebook, Twitter and more to share this product information with your friends.
Product Details

Business Communication (with Teams Handbook), 16th Edition

Business Communicati…,9780324782172
  • ISBN10: 0-324-78217-9

  • ISBN13: 978-0-324-78217-2

  • AUTHORS: Lehman/DuFrene

For more than six decades, Lehman and DuFrene's BUSINESS COMMUNICATION has established itself as the authoritative standard in the field. Marked by a concise, coherent writing style; enriched with an abundance of model documents; and organized around a unique and effective Strategic Forces Model that translates communication theory into applied best practices, the text has consistently proven its value to both instructors and students. The new Sixteenth Edition is a dynamic response to ongoing changes in technology, organizations, the business marketplace, and the global economy. In today’s fast-paced business environment, communicating effectively with multiple audiences is more essential—and more challenging—than ever. BUSINESS COMMUNICATION, Sixteenth Edition, leads the way in preparing students to rise to this challenge, combining a strong emphasis on sound writing principles with practical coverage of real-world spoken, electronic, and written communication situations and strategies that play a vital role in modern business.

Additional versions of this text's ISBN numbers

  • ISBN10: 0324782179

  • ISBN13: 9780324782172

Content here is associated with the currently displayed main product

Purchase Options

List$271.95

Purchase Options

New book. Ships in 3-5 days.

New book. Ships in 3-5 days.

Hardcover

$217.49

FREE eBOOK While your book ships!

FREE SHIPPING On orders over $25!

Check the box next to "Rental" to see rental access length options.

New book. $3.99 shipping. Ships in 3-5 days. FREE return shipping.

Rental Information

  • Shipping for rentals is offered via UPS Ground for a flat rate of $3.99 and UPS or FedEx express shipping for $9.99.
  • Rentals are eligible for the free 7 day eBook offer which allows you to gain immediate access to the eBook while your rental ships.
  • Refunds are available within 30 days of purchase. They must be in a saleable condition.
  • You can cancel a rental within the first 30 days of your start date.
  • You may extend your rental due date for 15, 30, 60, 90 or 130 days after the first 30 days of your rental but before the due date.
  • You can convert your rental to purchase after the first 30 days but before your rental due date.
  • To return your rental, simply print out the prepaid UPS label provided by CengageBrain and drop off your package to the nearest UPS package drop off location. We recommend dropping off your rental at UPS at least 5 business days before your due date.

Check the box next to "Rental" to see rental access length options.

New book. $3.99 shipping. Ships in 3-5 days. FREE return shipping.

Rental Information

  • Shipping for rentals is offered via UPS Ground for a flat rate of $3.99 and UPS or FedEx express shipping for $9.99.
  • Rentals are eligible for the free 7 day eBook offer which allows you to gain immediate access to the eBook while your rental ships.
  • Refunds are available within 30 days of purchase. They must be in a saleable condition.
  • You can cancel a rental within the first 30 days of your start date.
  • You may extend your rental due date for 15, 30, 60, 90 or 130 days after the first 30 days of your rental but before the due date.
  • You can convert your rental to purchase after the first 30 days but before your rental due date.
  • To return your rental, simply print out the prepaid UPS label provided by CengageBrain and drop off your package to the nearest UPS package drop off location. We recommend dropping off your rental at UPS at least 5 business days before your due date.
Rental

from$75.99

  • Rent thru 07/19/13

    $75.99

  • Rent thru 08/18/13

    $85.49

  • Rent thru 09/27/13

    $94.99

  • Rent thru 02/14/14

    $108.99

  • Rent thru 11/11/14

    $118.49

FREE eBOOK While your book ships!

eBook rental

Check the box next to "eBook" to see eBook access length options.

Highlight, take notes, search, print, online/offline & mobile access.


eBook rental

Check the box next to "eBook" to see eBook access length options.

Highlight, take notes, search, print, online/offline & mobile access.


eBook

from$92.99

  • Rent thru 11/16/13

    $92.99

  • Rent thru 05/15/14

    $106.49

  • Rent thru 05/10/15

    $115.99

  • Rent thru 04/29/17

    $129.99

eChapter rental

Check the box next to "eChapters" to see eChapter purchase options.

New reader! Highlight, take notes, search, print, online/offline & mobile access.

Learn more about eBook and eChapter rentals

The table of contents & first chapter are free with your purchase of other eChapters. It will automatically be added to your "My Home" page after completion of your purchase.

eChapter rental

Check the box next to "eChapters" to see eChapter purchase options.

New reader! Highlight, take notes, search, print, online/offline & mobile access.

Learn more about eBook and eChapter rentals

The table of contents & first chapter are free with your purchase of other eChapters. It will automatically be added to your "My Home" page after completion of your purchase.

eChapter

each$13.50

eChapter Options
  • FREE
    Table of Contents (and additional FREE Content)
  • FREE
    eChapter 1: Establishing a Framework for Business Communication

Free materials are listed below

Looking for free content that accompanies your Cengage Learning textbook?

CengageBrain offers two types of free content:

  • Companion web sites
  • Demo chapters and preview content within CourseMate

The amount and type of free content available will depend on whether the book comes with a companion web site or CourseMate. To get started accessing your content, click the “access now” button. You can either access your content immediately or save it to My Home.