A new edition of this text is available here
AUTHORS: Ivey/Ivey/Zalaquett - ©2010
Master interviewing skills with INTENTIONAL INTERVIEWING AND COUNSELING: FACILITATING CLIENT DEVELOPMENT IN A MULTICULTURAL SOCIETY! This textbook gives you the tools you need to adapt your skills to meet both individual and multicultural uniqueness, conduct interviews using five different theoretical approaches, and be well on your way to developing a personalized style and theory of interviewing and counseling that matches your own aptitudes and affinities. Case studies, sample interviews, and a "Portfolio of Competencies" are just a few of the many tools that will help you master the material and become a better listener.