A Content Access Code is packaged with some new Cengage textbooks, purchased at local bookstores, or purchased online. It lets you register your book and access the online materials. Your access code should be similar to PP8XLP3XD528HC
A course key is a 12 or 15-digit string of numbers and letters that identifies which course youre taking. Your instructor should provide this to you. Try locating your course key in your syllabus or on your instructors course web pages.
To register for CourseMate you must use the Access Code located on your Printed Access Card. Note that a CourseMate Course Key is registered directly from the CourseMate Home page, only after you have registered and launched your CourseMate product.
CourseMate Course Keys are not entered via CengageBrain. If your instructor provided a Course Key, open your CourseMate product. From the CourseMate Home page click the Enter Your Course Key button and enter your Course Key to enroll in your instructors course.Close
AUTHORS: Crosstown Productions
EFFECTIVE COMMUNICATION PRACTICES FOR THE HEALTHCARE PROFESSIONAL describes different techniques that can be used to impart knowledge and facilitate learning, provide support to patient and family members when serious or life-threatening illness or injury is diagnosed, and to help loved-ones cope with unexpected death. Topics include Components of Effective Communication, Blocks to Effective Communication, Delivering Bad News, and Application of Therapeutic Communication. Scenarios are used throughout this four-part series to illustrate effective communication as well as ineffective communication and its consequences. Tips are provided that describe techniques that are beneficial to the patient as well as staff members.