AUTHORS: James/Gilliland - ©2013
Authoritative and based on the authors’ extensive personal experience in crisis intervention and teaching crisis intervention courses, Crisis Intervention Strategies, 7th Edition presents the latest skills and techniques for handling real crisis situations. The author’s new model clearly illustrates and elucidates the process of dealing with people in crisis: Predispositioning/Engaging/Initiating contact, Problem Exploration/Defining the Crisis, Providing Support, Ensuring Client Safety, Examining Alternatives, Planning to Reestablish Control, Obtaining Commitment, and Follow-up. Using this model, the author then builds specific strategies for handling a myriad of different crisis situations, accompanied in many cases with the dialogue that a practitioner might use when working with the individual in crisis. New videos, available through a DVD and through CourseMate (both of which are available for packaging with the text), correlate with the text and demonstrate crisis intervention techniques for students who must not only understand the theoretical underpinnings of crisis intervention theories, but also apply them in crisis situations.