Main Content for Cengage Brain Product Section
Image for 9780766828728 from CengageUS

New book. Ships in 3-5 days.

Paperback version of the text. New book. Ships in 3-5 days.

Loose leaf version of the text. New book. Ships in 3-5 days.

Free 14 day eBook not available with this title.

Bundles are a complete learning solution, offering materials designed to extend learning beyond what can be contained in a textbook alone. They include the text packaged with a print or digital study tool (in some cases both) at a discount.

New book. $3.99 shipping. Ships in 3-5 days. FREE return shipping.

Learn more about Textbook Rentals

Select the radio button next to "eBook" to see eBook access lengths and savings amounts.

Highlight, take notes, search, print, online/offline & mobile access.

whats an ebook What's in an ebook?

Select the radio button next to "eChapters" to see eChapter purchase options. Highlight, take notes, search, print, online/offline & mobile access. The table of contents & first chapter are free with your purchase of other eChapters. They will automatically be added to your "My Home" page after completion of your purchase.

Learn more about eBook and eChapter rentals
Product Details

Quality and Process Improvement, 1st Edition

Print version includes CD-ROM

  • ISBN10: 0-7668-2872-7

    ISBN13: 978-0-7668-2872-8

  • AUTHORS: Mark Fryman - ©2002

This book offers readers step-by-step approaches for achieving quality and process improvement through the use of many techniques. These methods include statistical process control, flowcharting, Pareto analysis and fishbone diagramming, process capability and process capability indices, design of experiments (DOE), and more! The first part of the book establishes the building blocks upon which quality is based, discussing each in great detail while using everyday examples to link individual concepts to the world of quality and illustrate how they interface with one another. Once this foundation has been established, the second part of the book encourages readers to apply the techniques of quality systematically to achieve documented process improvement. Complex mathematical concepts are presented and explained at a level that is easy to understand, to help readers to gain a sound understanding of DOE, enabling them to determine the level settings for different factors and predict optimum level settings and expected outcome.
??????

Purchase Options

Purchase Options
No Longer Available

$201.95

Free Ebook iconFREE SHIPPING on orders over $25!

Questia
Writing a Research Paper?

Find research paper topics with questia online research.


Get 1 month for $9.95!

Daily Planner

Master the art of time management with this 12-month daily planner designed specifically for college students. The planner also includes tips for procrastination, stress management, and career planning, a state map, periodic table, math conversion cheat sheet, and a reference to commonly confused words.