We accept PayPal or any of the following credit/debit cards: American Express, Discover, MasterCard or Visa.
Is the information I submit during checkout secure?
Yes. Our checkout is secure with 128-bit SSL encryption. SSL is a secure protocol developed for sending information securely over the Internet.
How do I access my content after purchase?
At the completion of your purchase, you will be taken to your CengageBrain content dashboard, known as "My Home". When you need to access your content again, simply login via "My Home".
How long does it take for a print textbook to ship?
Due to processing time, orders ship within 1–2 business days after the order is received (weekends and holidays excluded). Shipping times vary but ground shipping generally arrives in 5–7 business days. UPS delivers Monday – Friday. No Saturday delivery is available from this Web site. Standard and Free shipping will be shipped UPS ground. Express shipping will be shipped UPS or FedEx 2nd day air.
What is the CengageBrain.com returns policy for print products?
Refunds or exchanges are available for non-electronically delivered products within 30 days of purchase. Returns must be in saleable condition and sent via a prepaid method to Cengage Learning at the following address:
10650 Toebben Drive
Independence, KY 41051
All software and CD-ROMs must be returned to Cengage Learning with the original envelope seal or package seal unbroken and intact.
How do I get free shipping?
Free shipping is offered for physical and print orders of $25 or more. Digital Products and Textbook Rentals are ineligible for free shipping and do not count toward the $25 dollar free shipping total. Textbook Rentals will always include a minimum shipping fee of $3.99.