Main Content for Cengage Brain Product Section

New book. Ships in 3-5 days.

Paperback version of the text. New book. Ships in 3-5 days.

Loose leaf version of the text. New book. Ships in 3-5 days.

Free 14 day eBook not available with this title.

Bundles are a complete learning solution, offering materials designed to extend learning beyond what can be contained in a textbook alone. They include the text packaged with a print or digital study tool (in some cases both) at a discount.

New book. $3.99 shipping. Ships in 3-5 days. FREE return shipping.

Learn more about Textbook Rentals

Select the radio button next to "eBook" to see eBook access lengths and savings amounts.

Highlight, take notes, search, print, online/offline & mobile access.

whats an ebook What's in an ebook?

Select the radio button next to "eChapters" to see eChapter purchase options. Highlight, take notes, search, print, online/offline & mobile access. The table of contents & first chapter are free with your purchase of other eChapters. They will automatically be added to your "My Home" page after completion of your purchase.

Learn more about eBook and eChapter rentals
Product Details

Hotel Sales and Operations, 1st Edition

  • ISBN10: 0-8273-8647-8

    ISBN13: 978-0-8273-8647-1

  • AUTHORS: Ahmed Ismail - ©1999

This comprehensive textbook offers a real world approach to hotel sales and operations. It goes beyond the theoretical information found in most other textbooks and offers real-world case studies that reinforce the theory. In addition, it includes background information on hotel operations and marketing to better prepare students to master the art of hotel sales. It introduces the concept of the sales triangle (room sales, catering sales, and outlet/ancillary sales) and illustrates the importance of each to the overall sales success of the hotel. This book outlines the important information and strategies students need to succeed in hotel sales and operations.

Additional versions of this product's ISBNs

  • ISBN10: 0827386478

  • ISBN13: 9780827386471

??????

Purchase Options

Purchase Options
Made To Order

$296.95

Free Ebook iconFREE SHIPPING on orders over $25!

Add to Cart
Writing a Research Paper?

Find research paper topics with questia online research.

Get 1 month for $9.95!